Officer- Collections (Emiratized Role)
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| Company Name | First Abu Dhabi Bank (FAB) |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 1 Year+ |
Job Overview
Follow up on allocated delinquent accounts during the month and ensure resolution of the allocated accounts cases as per target assigned through constant follow up, persuasion and negotiation with the customers in line with FAB collections policy and procedure.
Company Overview
Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 1-2 years
Key Responsibilities
- Follow up on all allocated overdue accounts and ensure resolution as per the target assigned (monthly).
- Ensure detailed review of the case given the long tenure relationship with customers.
- Interact with customer in compliance to CPR to ascertain reasons for delinquency.
- Ensure that the individual targets based on both Efficiency and Productivity parameters are met on a monthly basis.
- Obtain detailed information about the overdue customers and the same is documented on collection system for future trails on the account.
- Evaluate all viable options post discussion with customer to stem flow to next overdue status.
Requirements
- Minimum of 1-2 years collections experience in collections in UAE.
- Awareness of the legal options and remedial options.
- Excellent communication skills.
- Basic banking knowledge.
- Strong negotiation skills.
Benefits
- Opportunities for professional development and career growth within First Abu Dhabi Bank.
- Work in a collaborative and supportive team environment.
- Gain valuable banking experience in a leading financial institution.
- Access to employee benefits and other perks.
- Engaging and inclusive work culture.
- Be part of a top company in a dynamic industry.