Operations Manager

Job Overview

Wilma’s Pizza is seeking an enthusiastic Operations Manager to lead their gourmet pizza operations in Lugano, Ticino, Switzerland. This role is crucial for ensuring smooth daily operations, high-quality service, and customer satisfaction in a vibrant culinary environment.

Company Overview

Wilma’s Pizza is a renowned establishment in Lugano, Switzerland, specializing in gourmet pizza in teglia. Dedicated to culinary excellence, Wilma’s Pizza offers a unique dining experience, combining traditional techniques with innovative flavors to delight its customers. You can learn more at http://www.wilmas.pizza.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Oversee daily operations, ensuring efficiency and high standards in food preparation and service.
• Manage staff, including hiring, training, scheduling, and performance management.
• Implement and maintain quality control standards for all food products and customer service.
• Handle inventory management, ordering supplies, and optimizing costs.
• Ensure compliance with health and safety regulations and company policies.
• Develop and execute strategies to enhance customer satisfaction and business growth.

Requirements

• Proven experience in a similar operations management role, preferably within the food service industry.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Ability to thrive in a fast-paced environment.
• Knowledge of food safety and hygiene regulations.
• Proficiency in Italian is highly advantageous.

Benefits

• Opportunity to lead operations for a respected gourmet pizza establishment.
• Work in a dynamic and supportive team environment.
• Competitive salary and performance incentives.
• Professional development and growth opportunities.
• Enjoy a vibrant work culture in the beautiful city of Lugano.
• Staff meal benefits.