Process Associate

Job Overview

Tata Consultancy Services (TCS), one of the world’s leading IT and consulting firms, is hiring for Process Associate – Insurance Executive roles at its Nagpur office. This position is part of TCS’s Business Process Services (BPS) division, focused on delivering high-quality insurance support to global clients.

Ideal candidates will have prior experience in international insurance processes, excellent communication skills, and the ability to work in flexible shifts. This is a great opportunity to join India’s largest multinational business group, build a rewarding career, and work with some of the most recognized global insurance companies.

Job Responsibilities

• Clearly explain policy terms, coverage, exclusions, and premiums to customers.
• Generate new business through leads, referrals, and cross-selling.
• Accurately process applications, renewals, endorsements, and cancellations.
• Assist clients with claims processing, documentation, and resolution.
• Ensure compliance with insurance laws, regulations, and company policies.
• Maintain professional communication with customers and stakeholders.

Requirements

• Education: Any full-time graduate (10+2+3).
• Experience: 1–6 years in international insurance domain (mandatory).
• Skills:
  • Strong communication and interpersonal skills.
  • Knowledge of insurance processes (claims, policy servicing, renewals).
  • Ability to work in rotational shifts.
• Other:
  • Salary must have been credited through bank accounts with previous employers.
  • All educational and employment documents required.

Benefits

• Opportunity to work with a globally recognized IT and consulting leader.
• Career growth and professional development within TCS.
• Exposure to international insurance processes.
• Competitive salary and employee benefits package.
• Secure, ethical, and transparent hiring process.

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