Product Manager – On Boarding

Job Overview

XM is seeking an experienced Product Manager – On Boarding to join their team in Limassol, Cyprus. This pivotal role involves driving innovation and excellence in product management, specifically focusing on optimizing the customer onboarding experience for a prominent global fintech leader.

Company Overview

XM is an award-winning forex and CFD broker, recognized as a prominent leader in the global fintech landscape. Since its inception, XM has redefined currency trading with a dedication to innovation and excellence. With a diverse team of over 1,400 professionals across seven offices worldwide, XM is united by a commitment to providing exceptional service in over 30 languages. The company fosters a culture of growth, learning, and innovation, guided by its core values: Big. Fair. Human. XM prioritizes employee wellbeing and work-life balance through competitive benefits, engaging team activities, volunteer programs, and flexible work arrangements.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Lead the strategy and roadmap for enhancing the customer onboarding product experience.
• Define and analyze key performance indicators to measure the success and efficiency of onboarding initiatives.
• Collaborate effectively with cross-functional teams including engineering, design, and marketing to deliver seamless solutions.
• Conduct thorough market research and gather user feedback to identify opportunities for continuous improvement.
• Ensure full compliance with all regulatory requirements throughout the onboarding process.
• Drive continuous improvement in the user journey from initial sign-up through to first interaction.

Requirements

• Proven experience as a Product Manager, with a strong focus on user onboarding or customer lifecycle management.
• Solid understanding of the financial services or fintech industry and its specific regulations.
• Excellent analytical, problem-solving, and communication skills to articulate product vision and strategy.
• Ability to translate complex business requirements into clear, actionable product specifications.
• Demonstrated experience working within Agile development methodologies.
• Strong leadership qualities and ability to drive projects from conception to launch.

Benefits

• Competitive benefits and perks that exceed market averages.
• Engaging team activities and rewarding volunteer programs.
• Comprehensive initiatives supporting employees’ physical and mental wellbeing.
• Flexible work arrangements promoting work-life balance.
• Strong focus on continuous learning and professional development opportunities.
• Opportunity to work within a diverse, inclusive, and globally spanning team.