Product Support Executive

Job Overview

Al Ghurair Mobility is seeking a Product Support Executive (New Brands- Automotive) to join their team in Dubai. This role involves managing vehicle orders, coordinating with manufacturers, and ensuring compliance with company standards.

Company Overview

Al Ghurair is a diversified family business group in the Middle East, founded in 1960. With operations in Foods and Resources, Properties, Construction and Services, Energy, Mobility, and Ventures, they employ approximately 28,000 people across more than 50 countries. Al Ghurair is dedicated to innovation and shaping the future.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma or Degree in Business Administration
• Experience: 3–5 years of experience

Key Responsibilities

• Manage vehicle order records and maintain forward order plans.
• Coordinate monthly order commitments with the manufacturer.
• Handle new vehicle delivery registration (NVDR), including subsidy and volume bonus claims.
• Prepare weekly sales forecasts for manufacturer, sales, and finance teams.
• Maintain accurate master data, cost build-ups, DMS codes, and vehicle specifications.
• Support e-commerce platforms with pricing, specifications, and stock availability.

Requirements

• Detail-oriented and highly organized with strong data accuracy skills.
• Proficient in DMS and MS Excel.
• Experienced in automotive order management, reporting, and financial coordination.
• Comfortable working with multiple stakeholders (manufacturer, finance, customs, operations).
• Proactive, process-driven, and able to meet tight timelines.

Benefits

• Opportunity to contribute to a legacy of excellence.
• Be part of a team shaping the future of the UAE and beyond.
• Work in a vibrant community where individuals thrive and careers flourish.
• Collaborate with colleagues who share your passion and commitment to success.
• Be part of a shared purpose of ‘Enhancing Life’.