Reservations Manager
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| Company Name | Fujairah Rotana Resort & Spa |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Fujairah, Fujairah Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Fujairah Rotana Resort & Spa is seeking a Reservations Manager for its 5-star luxury resort located between the Indian Ocean and the Hajar mountains. This role is key to ensuring a seamless and exceptional experience for guests seeking the ultimate getaway.
Company Overview
Nestled between the glistening shores of the Indian Ocean and the magnificent Hajar mountain range, the 5-star Fujairah Rotana Resort & Spa is a true retreat for guests seeking the ultimate getaway. This luxury resort offers a tranquil setting with swaying palms, picturesque water features, lush green gardens, and a pristine sandy beach on the Fujairah coast. Rotana Hotels & Resorts is a hospitality brand known for its luxurious accommodations and diverse dining options.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 5 Year+
Key Responsibilities
- Manage the reservations department to ensure efficient and effective operations.
- Oversee booking processes, room inventory, and rate management.
- Train and lead the reservations team to deliver excellent guest service.
- Analyze reservation trends and provide reports to management.
- Collaborate with other departments to ensure guest satisfaction.
- Handle high-volume inquiries and bookings with accuracy and professionalism.
Requirements
- Proven experience in reservations management within the hospitality industry, preferably in a 5-star resort.
- Strong understanding of hotel reservation systems and channel managers.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Commitment to providing outstanding guest service and maintaining Rotana standards.
- Fluency in English; knowledge of other languages is a plus.
Benefits
- Competitive salary and benefits package.
- Opportunity to work in a luxury 5-star resort environment.
- Professional development and career growth within Rotana Hotels & Resorts.
- Be part of a dynamic and international team.
- Complimentary accommodation and meal benefits may be provided.
- Contribute to creating memorable guest experiences.