Sales & Marketing Secretary

Job Overview

One&Only Resorts is seeking a dynamic and detail-oriented Sales & Marketing Secretary to join the Commercial Team at One&Only The Palm, Dubai. The ideal candidate will provide comprehensive administrative and coordination support, ensuring the efficient operation of the sales & marketing department while contributing to a seamless guest and client experience.

Company Overview

One&Only exists to create joy for guests through anticipation, creativity, precision, empathy and warmth. Located on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where modern Dubai meets the charms of old Arabia. The team anticipates every need and surpasses expectations, designing experiences with imagination to spark a sense of playfulness, discovery and adventure.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: Entry level / No Experience Required

Key Responsibilities

• Support the sales team with day-to-day activities, including preparing proposals, contracts, itineraries, and resort presentations for clients.
• Maintain and update client databases and Salesforce systems to ensure accurate and up-to-date records.
• Coordinate with internal departments to arrange site inspections, special requests, and other guest requirements to exceed client expectations.
• Assist in organizing sales trips, roadshows, and tradeshows, handling logistics, invitations, and follow-up communications.
• Assist with site inspections on resort.
• Handle incoming inquiries, providing information on rates, packages, and availability in a timely, professional manner.

Requirements

• Bachelor’s degree in Hospitality, Business, Sales/Marketing, or a related field.
• Previous experience in administration within the luxury hospitality industry is preferred.
• Strong organizational skills, with an ability to multitask in a fast-paced environment.
• Excellent communication skills, both written and verbal, with a keen attention to detail.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems.

Benefits

• Opportunities for professional development and career growth within One&Only Resorts.
• Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit.
• Be at the heart of the vision to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
• Work within a world-renowned luxury brand.
• Contribute to a seamless guest and client experience.