Service Advisor

Job Overview

Al-Futtaim Automotive is seeking a Service Advisor to join the team in Dubai, United Arab Emirates. You will contribute to creating a welcoming and connected environment for guests while ensuring high-quality service.

Company Overview

Founded in the 1930s, Al-Futtaim has evolved into a leading conglomerate with a rich history of long-lasting and diverse expertise across automotive, retail, real estate, and finance sectors. As a family-owned business, we take a long-term view in everything we do because we believe that sustainable success requires an unwavering commitment to excellence.​
​Our dedication to quality and service is why some of the world’s most admired and innovative brands from across the globe trust Al-Futtaim with their reputation and commercial success. We connect consumers in 20+ markets with these brands in contemporary, powerful, and emotional ways, fostering long standing relationships based on loyalty and mutual trust.​
​Our customer-centric approach and relentless pursuit of perfection allow us to add significant value to our partnerships. With both customers and partners, we ensure that our business practices remain forward-thinking, seamlessly integrating them into our corporate DNA and people-centered approach. Integrity and collaboration are at the heart of everything we do, enabling us to build and maintain trusted partnerships.​
​At Al-Futtaim, our people-first philosophy drives our success. We believe in fostering a collaborative environment where new ideas are embraced, and our team is empowered to deliver exceptional results. Our commitment to integrity and excellence ensures that we provide the best quality and service to all our stakeholders.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: Entry level / No experience required

Key Responsibilities

• Create a welcoming and connected environment for all guests.
• Support the front desk and guest service operations effectively.
• Assist in handling guest inquiries and resolving concerns promptly.
• Ensure adherence to Marriott standards and service protocols.
• Collaborate with team members to enhance overall guest satisfaction.

Requirements

• Team player with a positive attitude and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to work in a diverse, multicultural team.
• Flexibility to work various shifts including weekends and holidays.
• Commitment to Marriott International’s values and culture.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to employee discounts and other Marriott benefits.
• Engaging and inclusive work culture.
• Experience Marriott’s global brand excellence.