Service Executive – Health Insurance

Job Overview

InsuranceMarket.ae™ is seeking a detail-oriented Health Insurance Servicing & Endorsements Executive to manage member servicing, policy endorsements, and day-to-day administration for corporate and individual medical insurance portfolios. The ideal candidate will ensure accurate processing, strong client communication, and smooth coordination with insurers and internal teams.

Company Overview

InsuranceMarket.ae™ is an insurance provider specializing in health insurance and related services. Located in Dubai, United Arab Emirates, they focus on delivering comprehensive medical insurance portfolios for both corporate and individual clients.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: bachelors-degree
• Experience: 5 Year+

Key Responsibilities

• Process member additions, deletions, upgrades/downgrades, and other endorsements.
• Validate documents and submit endorsement requests to insurers.
• Follow up with insurers for approvals and relay updates to clients.
• Maintain accurate member census data and ensure compliance with insurer and DHA/DOH guidelines.
• Coordinate medical card/E-card issuance and policy documentation.
• Liaise with internal teams for payment mapping and booking.

Requirements

• 2–5 years of UAE medical insurance experience (broker/insurer/TPA preferred).
• Strong knowledge of health insurance servicing, endorsements, and underwriting basics.
• Proficient in MS Excel (VLOOKUP, Pivot Tables) and familiar with insurer portals.
• Excellent communication, organizational, and problem-solving skills.
• Bachelor’s degree preferred.

Benefits

• Opportunities for professional development and career growth.
• Work in a collaborative and supportive team environment.
• Gain valuable experience in the health insurance industry.
• Competitive benefits package.
• Engaging and inclusive work culture.
• Exposure to a wide range of medical insurance portfolios.