ServiceNow Change & Release Manager
Apply to Job Here
| Company Name | Salt |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 5 Year+ |
Job Overview
Salt is seeking a dedicated ServiceNow Change & Release Manager to join their team in Abu Dhabi Emirate, United Arab Emirates. This role involves overseeing and streamlining the change and release management processes within the ServiceNow platform to ensure smooth and controlled deployment of IT services and updates.
Company Overview
Salt is a global talent and recruitment solutions business, focused on creating digital futures for individuals and companies. With 22 offices across 5 continents, Salt connects ambitious people with leading brands in marketing, creative, tech, and sales. Beyond recruitment, the company delivers talent and digital solutions to drive transformation and growth, partnering with start-ups, scale-ups, agencies, and global enterprises to build high-impact teams and projects. Salt is committed to creating futures globally.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 5 Year+
Key Responsibilities
- Manage the entire IT change lifecycle within ServiceNow, ensuring compliance with established policies and procedures.
- Plan, schedule, and control the build, test, and deployment of releases across the IT landscape.
- Coordinate with development, operations, and business teams to ensure release readiness and successful deployment.
- Ensure all changes are properly documented, assessed for risk, and communicated effectively to stakeholders.
- Drive continuous improvement of change and release management processes and tools, particularly within ServiceNow.
- Develop and report on key performance indicators (KPIs) for change and release activities.
Requirements
- Proven experience as a Change & Release Manager with strong expertise in ServiceNow platform.
- In-depth knowledge of ITIL framework, particularly Change Management and Release Management processes.
- Excellent communication, collaboration, and stakeholder management skills.
- Ability to work effectively in a fast-paced, global environment.
- Demonstrated problem-solving abilities and a proactive approach to process improvement.
- A Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
Benefits
- Opportunity to work with a leading global talent and recruitment solutions business.
- Engage in impactful projects focused on digital transformation and growth.
- Collaborative and supportive international work environment across 5 continents.
- Opportunities for professional development and career advancement.
- Competitive salary and comprehensive benefits package.
- Be part of a company that creates futures for people and businesses globally.