Sr. Manager – Devices, Business Development & Consumer support

Job Overview

Zain Bahrain is seeking a Sr. Manager for Devices, Business Development & Consumer Support in Manama, Bahrain. This role focuses on driving device sales strategies, expanding business development initiatives, and ensuring exceptional consumer support within the dynamic telecommunications sector.

Company Overview

Zain Bahrain is a pioneering telecommunications company in Bahrain, renowned for its innovative mobile technology, including nationwide 4G LTE and 5G services. Established in 2003 and listed on the Bahrain Bourse, Zain Bahrain is part of the larger Zain Group, a prominent telecommunications operator across the Middle East and Africa, serving over 45 million customers in eight countries. They are focused on enhancing customer experience and driving innovation.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 10 Year+

Key Responsibilities

• Develop and execute comprehensive strategies for device sales and business development.
• Lead and manage consumer support operations to ensure high levels of customer satisfaction.
• Identify and pursue new business opportunities and strategic partnerships within the telecom market.
• Oversee the entire product lifecycle management for devices and related services.
• Collaborate effectively with marketing, technical, and sales teams for new product launches.
• Analyze market trends, competitive landscape, and customer feedback to optimize offerings.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• Minimum of 10 years of progressive experience in devices, business development, or consumer support, preferably within the telecommunications industry.
• Demonstrated strong leadership, strategic planning, and execution abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Proven track record of achieving sales targets and enhancing customer experience.
• In-depth knowledge of mobile technology, telecommunications products, and market dynamics.

Benefits

• Competitive salary and a comprehensive benefits package.
• Opportunity to lead strategic initiatives and drive significant impact in a leading telecom company.
• Work in a dynamic, innovative, and fast-paced industry environment.
• Significant professional growth and career advancement opportunities.
• Exposure to regional telecommunications market insights and operations.
• Contribution to enhancing customer experience and expanding market presence for a major brand.