Store Manager

Hot Topic is seeking a Store Manager to lead their team in Merced, CA. You will be at the forefront of bringing fandom to life, leading the store in achieving sales targets, recruiting, development, and performance management. This role requires a retail maverick who can provide the best customer service in the mall.

Hot Topic is a destination for pop culture and music merchandise, founded in 1989. With over 600 retail locations, they pride themselves on hiring the best people, offering the best product, and providing the best customer experience for their unique fans. They are committed to being an inclusive place where everyone can be successful and have fun.

Join Hot Topic and become part of a passionate team creating the best retail experience and product. Apply now to become a part of the fandom!

Company Overview

At Hot Topic, we’re passionate about music, pop culture, and creating the most amazing in-store experience for our customers and employees. Founded in 1989, Hot Topic employs over 10,000 associates across 600+ retail locations, headquarters, and two distribution centers. They partner with organizations like Mental Health America, Notes for Notes, and The Trevor Project, striving to be an inclusive place where every individual can be successful, build their career, and have fun.

Quick Details

• Salary Range: $23.90 - $29.90 an hour
• Job Type: Full-time
• Qualifications: High school diploma or GED equivalent
• Experience: 1-2 years of retail store management experience

Key Responsibilities

• Recruit, develop, and retain a collaborative and passionate team.
• Create buzz and customer engagement through social media, web applications, and clienteling.
• Lead an operationally sound business, balancing organizational structure, delegation, and customer-first selling practices.
• Monitor shrink/loss prevention, payroll hours, schedules, and external business factors.
• Communicate trends and customer feedback with retail leadership and HQ partners.
• Run sales reports and use data to guide strategy and hit sales targets.
• Adapt to new technologies, communicate company policies, and manage supply ownership.
• Merchandise the store compellingly, leveraging planograms and launching promos on time.
• Continuously build a bench of talented staff through mentorship, recognition, and feedback.

Requirements

• At least 1-2 years of retail store management experience.
• Skills in communication, recruiting, and operations (payroll, reporting, scheduling, merchandising).
• A high school diploma or GED equivalent; a degree is a plus.
• Ability to adapt to a fast-changing retail environment.
• Open-minded and inquisitive regarding pop culture fandoms & music trends.
• Ability to navigate the store, merchandise product, and pack/unpack boxes up to 50 pounds.

Benefits

• Opportunities to develop talent and provide the best customer service.
• Be part of a collaborative and passionate team.
• Contribute to creating the best retail experience and product.
• Infuse fun into everything you do.
• Strive to do the right thing.