System Application Support

Job Overview Kenanga Group is seeking an Associate for System Application Support to join their Information Technology team in Greater Kuala Lumpur. In this full-time role, you will be crucial in ensuring the smooth operation and optimal performance of key financial applications, providing essential technical assistance and maintaining system stability for a leading investment bank. Company Overview Established for 50 years, Kenanga Investment Bank Berhad is a financial group in Malaysia with extensive experience in equity broking, investment banking, and wealth management. The Group is an innovative home-grown brand with a strong digital ambition, focusing on building a robust digital ecosystem. They have garnered numerous awards for their strong market position and continuous commitment to driving collaboration, innovation, digitalisation, and sustainability in the marketplace. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: None / Open to all applicants Experience: 2 Year+

Key Responsibilities

Provide technical support and troubleshooting for critical business applications. Monitor system performance and ensure high availability and stability of applications. Assist in the deployment, configuration, and maintenance of application systems. Collaborate with development teams and vendors to resolve complex application issues. Maintain comprehensive documentation of system configurations and support procedures. Respond to user inquiries and provide effective solutions in a timely manner.

Requirements

Proven experience in system application support or a related IT role (2+ years preferred). Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills for user interaction and team collaboration. Ability to work independently and as part of a dynamic team in a fast-paced environment. Familiarity with IT service management best practices (ITIL) is a plus. Understanding of financial services applications or environments is advantageous.

Benefits

Opportunities for professional growth and career advancement within a leading financial group. Exposure to cutting-edge digital technologies in the investment banking sector. Work in a collaborative and supportive team environment. Competitive compensation package and employee benefits. Engage in continuous learning and development programs. Contribute to the digital transformation of a well-established organization.