Technical Support Engineer
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| Company Name | LG Electronics |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | London, United Kingdom |
| Qualifications | Bachelor’s Degree |
| Experience | 3 Year+ |
Job Overview
We are looking for a Technical Support Engineer to join our team in London. You will be responsible for providing technical assistance to customers and resolving technical issues. The ideal candidate will have a strong technical background and excellent customer service skills.
Company Overview
LG Electronics is a global leader in consumer electronics, mobile communications and home appliances. LG is one of the world’s top consumer electronics brands, offering a wide range of products including TVs, audio systems, mobile devices, and home appliances. Headquartered in South Korea, LG has operations around the globe.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 3 Year+
Key Responsibilities
- Provide technical support to customers via phone, email, and chat.
- Troubleshoot and resolve technical issues with LG products.
- Escalate complex issues to senior engineers.
- Document solutions and create knowledge base articles.
- Collaborate with other teams to improve product quality.
Requirements
- Bachelor’s degree in Electrical Engineering or related field.
- 3+ years of experience in technical support or related role.
- Strong knowledge of consumer electronics products.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Work in a dynamic and innovative environment.
- Employee discounts on LG products.
- Comprehensive health insurance coverage.
- Generous paid time off policy.