Travel Customer Support Specialist

Job Overview We are seeking a dedicated Travel Customer Support Specialist to join our team. The ideal candidate will provide exceptional customer service, assist with travel arrangements, and ensure a seamless experience for our clients. Company Overview Kopp Travels Company is a travel agency dedicated to providing excellent travel experiences for our customers. We strive to offer personalized service and build lasting relationships. Quick Details

Salary Range: Market Competitive Job Type: Part-time Qualifications: None / Open to all applicants Experience: No experience required

Key Responsibilities

Handle customer inquiries via phone and email. Assist with travel bookings, including flights, hotels, and car rentals. Provide excellent customer service and resolve issues efficiently. Manage and update customer travel itineraries. Stay updated on travel regulations and policies. Collaborate with the team to improve customer satisfaction.

Requirements

Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Familiarity with travel booking systems is a plus. Flexibility to work varied shifts, including weekends and holidays. A positive attitude and a passion for travel.

Benefits

Opportunities for professional development. Flexible work schedule. Be part of a supportive team. Gain experience in the travel industry. Potential for career growth. Employee travel discounts.