Travel Customer Support Specialist

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Company NameKopp Travels Company
Company TypeNGO
Job TypePart-Time
Salary RangeMarket Competitive
LocationAll Saints, Antigua, Antigua and Barbuda
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

We are seeking a dedicated Travel Customer Support Specialist to join our team. The ideal candidate will provide exceptional customer service, assist with travel arrangements, and ensure a seamless experience for our clients.

Company Overview

Kopp Travels Company is a travel agency dedicated to providing excellent travel experiences for our customers. We strive to offer personalized service and build lasting relationships.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Part-time
  • Qualifications: None / Open to all applicants
  • Experience: No experience required

Key Responsibilities

  • Handle customer inquiries via phone and email.
  • Assist with travel bookings, including flights, hotels, and car rentals.
  • Provide excellent customer service and resolve issues efficiently.
  • Manage and update customer travel itineraries.
  • Stay updated on travel regulations and policies.
  • Collaborate with the team to improve customer satisfaction.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Familiarity with travel booking systems is a plus.
  • Flexibility to work varied shifts, including weekends and holidays.
  • A positive attitude and a passion for travel.

Benefits

  • Opportunities for professional development.
  • Flexible work schedule.
  • Be part of a supportive team.
  • Gain experience in the travel industry.
  • Potential for career growth.
  • Employee travel discounts.

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