Azeri-Speaking Client Relations Manager
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| Company Name | XM |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 2 Year+ |
Job Overview
XM is seeking an Azeri-Speaking Client Relations Manager to join their team in Dubai, United Arab Emirates. This role involves redefining currency trading and providing exceptional service to clients.
Company Overview
XM is a leading global fintech company in the forex and CFD brokerage space, dedicated to innovation and excellence. With over 1,700 professionals across seven global offices, XM provides exceptional service in over 30 languages, guided by values of being Big, Fair, and Human. They prioritize employee wellbeing, work-life balance, learning, development, diversity, and inclusion.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelors Degree
- Experience: 2 Year+
Key Responsibilities
- Manage and develop client relationships, particularly with Azeri-speaking clients.
- Provide exceptional customer service and support to clients.
- Act as a liaison between clients and internal departments.
- Address client inquiries and resolve issues promptly and effectively.
- Contribute to business development and client acquisition strategies.
Requirements
- Fluency in Azeri and English.
- Proven experience in client relations or a similar customer-facing role.
- Strong understanding of financial markets, forex, and CFDs is a plus.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work independently and as part of a diverse team.
Benefits
- Competitive benefits and perks exceeding market average.
- Opportunities for professional growth and development.
- Engaging team activities and rewarding volunteer programs.
- Supportive work environment with a focus on wellbeing and work-life balance.
- Exposure to a leading global fintech company.