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    Client Experience Ambassador – UAE citizen preferred

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    Company NameNet2Source (N2S)
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationSharjah, United Arab Emirates
    QualificationsNone / No Formal Education
    Experience5 Year+

    Job Overview

    Net2Source (N2S) is seeking a Client Experience Ambassador, with a preference for UAE citizens, to join their team in Sharjah, United Arab Emirates. This role is crucial for ensuring exceptional client satisfaction, building strong relationships, and enhancing overall client experience within a dynamic global workforce solutions environment.

    Company Overview

    Net2Source (N2S) is a Minority owned global workforce solutions company, recognized by SIA as one of the largest and fastest-growing Total Talent Solutions providers. With a significant presence in 34 countries and in-house Glo-Cal teams, Net2Source specializes in Contingent Staffing, Direct Hire, SOW, RPO, Direct Sourcing, Global Payroll and Compliance (EOR/IC) Solutions, Diversity Spend Capture, and Nearshoring/Co-shoring. They carve out custom talent solutions, prioritizing People, Process, and Technology to ensure robust and efficient service delivery, supporting over 3,500+ contractors worldwide.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None / Open to all applicants
    • Experience: 5 Year+

    Key Responsibilities

    • Build and maintain strong, lasting relationships with clients to ensure high levels of satisfaction.
    • Act as the primary point of contact for client inquiries, escalations, and concerns, ensuring timely resolution.
    • Oversee the client onboarding process, ensuring a seamless and positive experience from initiation.
    • Identify opportunities to proactively enhance client service delivery and engagement strategies.
    • Collaborate cross-functionally with internal teams to ensure comprehensive talent solutions are provided.
    • Gather and analyze client feedback to drive continuous improvement in service offerings.

    Requirements

    • Minimum of 5 years of experience in client relations, customer experience, or account management.
    • Excellent communication, interpersonal, and negotiation skills.
    • Demonstrated ability to manage multiple client relationships in a fast-paced, global environment.
    • Strong problem-solving skills and a proactive approach to client needs.
    • UAE citizenship is preferred, along with a deep understanding of local market dynamics.
    • Proficiency in CRM software and client management tools.

    Benefits

    • Opportunity to work with a leading global workforce solutions company.
    • Engaging and dynamic work environment in the United Arab Emirates.
    • Significant professional growth and career development opportunities.
    • Competitive salary and a comprehensive benefits package.
    • Be part of a diverse, multicultural, and collaborative team.
    • Contribute directly to shaping exceptional client experiences and business success.

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