Customer Success Manager

Job Overview Lorimer Ventures is seeking a Customer Success Manager. This role involves working with early-stage founders to scale their businesses, products, and fundraising. You will provide guidance and advisory to help founders scale their concepts from seed to exit. Company Overview Lorimer Ventures is a Brooklyn-based venture fund comprised of founders, operators, and investors with extensive experience in building enterprise companies from pre-revenue to post-IPO. They adopt a founder-first approach, utilizing their collective experience and network to support early-stage founders in scaling their businesses, products, and fundraising efforts. Their core mission is to be a trusted partner, offering founders the necessary guidance and advisory to scale their concepts from seed to exit. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: None Experience: 3 Year+

Key Responsibilities

Develop and maintain strong relationships with portfolio company founders. Understand the unique challenges and goals of early-stage companies. Provide strategic guidance and operational advice to founders. Facilitate introductions to relevant networks and resources. Assist founders with scaling their businesses and fundraising efforts. Monitor progress and provide ongoing support throughout the investment lifecycle.

Requirements

Proven experience in customer success, account management, or a similar client-facing role. Strong understanding of the venture capital and startup ecosystem. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and manage multiple priorities effectively. Passion for supporting founders and contributing to their success. Experience in enterprise companies from pre-revenue to post-IPO is a plus.

Benefits

Opportunity to work closely with a portfolio of promising early-stage companies. Collaborate with experienced founders, operators, and investors. Gain exposure to a wide range of industries and business models. Be part of a supportive and dynamic venture fund environment. Contribute to the growth and success of innovative startups. Potential for professional growth within the venture capital industry.