Data Science Manager – (Fake Review Detection)

Trustpilot is seeking a skilled Data Science Manager to join the Trust team in their mission to combat fake reviews. You will lead two teams of Data Scientists and Engineers focused on detecting fraudulent content and ensuring the integrity of online reviews.

Trustpilot, a leading online reviews platform, is a profitable, high-growth FTSE-250 company with a vision to become a universal symbol of trust. They are dedicated to maintaining an authentic platform through transparency and robust technology.

Join Trustpilot at the heart of trust and contribute to safeguarding their platform. Apply now to lead innovative technology development at scale.

Company Overview

Since 2007, Trustpilot has been the open customer feedback platform where people make the right choices, and businesses build trust, grow, and improve. Their open platform is protected by clear rules, ensuring transparency and preventing the buying of silence or praise. With over 400 million reviews and 64 million monthly active users globally, Trustpilot operates with over 1,000 employees across multiple international locations.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Experience: 5 Year+
• Qualifications: Bachelors-degree

Key Responsibilities

• Lead and empower a team of Data Scientists and Engineers within the Trust context, focused on detection of fake reviews.
• Own the delivery of key initiatives and balance delivery with ambitious research goals and sustainable engineering practices.
• Foster a culture of technical excellence and actively support the development of your team members.
• Define, prioritise, and support the implementation of deliverables that achieve our Trust OKRs.
• Facilitate scoping, estimation, and planning of work in collaboration with cross-functional teams.
• Build strong relationships with Trust stakeholders and other teams.

Requirements

• Experienced in a complex technical domain (such as fraud detection, healthcare ML, computer vision, autonomous systems, or large-scale LLM deployment).
• Experience with delivering scalable systems with multiple connected services, and designing solutions involving ML/AI components.
• Experience managing a team of data scientists with a high delivery velocity and operational responsibility for high-impact production services.
• Experience managing cross-functional teams or working closely with engineering functions.
• Experienced with cloud services, particularly GCP.
• Demonstrated hands-on technical experience and advanced knowledge of ML/AI.
• Experience coaching, mentoring, and growing individuals and teams.
• Experience building relationships with stakeholders in a collaborative setting.

Benefits

• A range of flexible working options.
• Competitive compensation package + bonus.
• 25 days holiday per year, with an extra 5 days holiday after 1 year anniversary.
• Two paid volunteering days a year.
• Rich learning and development opportunities through Trustpilot Academy and Blinkist.
• Comprehensive health package, pension, and full access to Headspace.
• Paid parental leave.
• Central office with a laid-back vibe, coffee bar, canteen, and table tennis.
• Regular opportunities to connect with colleagues through celebrations, events, and team socials.
• Opportunity to join the Trustpilot Social Club for social and leisure activities.
• Employee discounts to restaurants and shops.
• Tailored leadership development program.