Sales Development Representative

Grafana Labs is seeking a Sales Development Representative (SDR) to join their 100% remote team. This role focuses on engaging with users and prospects to provide guidance, identify new business opportunities, and contribute to the company's revenue goals. You will be instrumental in supporting Grafana Labs' community and business objectives by leveraging the company's open-source DNA and user success.

This is a demanding and rewarding role in a fast-paced, challenging environment. You will balance reactive and proactive work, research target accounts, craft thoughtful messaging, and drive business conversations on the phone. You will also utilize AI to enhance productivity. The role requires collaboration with teammates from over 15 countries and is ideal for driven, humble, technically curious individuals who embrace a team-first attitude and demonstrate extreme ownership.

If this role excites you and you're looking for a career-defining opportunity, we encourage you to apply.

Company Overview

Grafana Labs is the company behind Grafana Cloud, a fully managed observability platform trusted by over 10,000 organizations. Built on open source and open standards, Grafana Cloud brings AI to observability and observability to AI, providing unified visibility for disparate data. Customers like Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce rely on Grafana Labs. The company is 100% remote with team members across 40+ countries and is backed by leading investors. Grafana Labs is scaling fast, staying true to its open-source legacy, collaborative culture, and passion for meaningful work.

Quick Details

• Salary Range: 88,600 CHF - 91,760 CHF
• Job Type: Full-time
• Qualifications: Not Specified
• Experience: Not Specified

Key Responsibilities

• Build and maintain knowledge of technology, competitors, open source ecosystem, and industry trends.
• Follow up on inbound leads effectively and efficiently.
• Proactively outreach to new leads within target accounts using a multi-channel approach (email, social, calling).
• Use Salesforce and Grafana dashboards for lead and account management and research.
• Drive effective discovery conversations to understand user needs and goals.
• Consistently meet new business opportunity and pipeline targets.
• Collaborate with cross-functional teams such as marketing and sales.

Requirements

• Fluent in German and English (written and spoken).
• Open to feedback and coaching, always looking for ways to improve.
• Clear and concise written and verbal communication style.
• Excellent organizational skills and ability to prioritize many tasks and demands.
• Willingness and ability to take on any task with a focus on quality.
• Resourceful and proactive in an environment that is constantly evolving.
• Driven by purpose and by winning with a team-first attitude.
• Located in Switzerland.

Benefits

• 100% Remote, Global Culture.
• Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication and open decision-making.
• Autonomy and support to ship great work and try new things.
• Defined opportunities to grow and develop your career.
• High trust, low ego culture that values outcomes over optics.
• Global annual leave policy of 30 days per annum.
• In-Person onboarding.