Director of Rooms

Job Overview

Goldwynn Resort & Residences is seeking a Director of Rooms to oversee and enhance guest experiences at their luxurious oceanfront resort in Nassau, Bahamas. You will be responsible for ensuring high standards of service and managing all aspects of the rooms division.

Company Overview

Goldwynn Resort & Residences is a luxurious oceanfront resort in Nassau, Bahamas, designed for travelers who appreciate boutique design with a nostalgic edge. The resort offers residential-style accommodations and refined service in a private, prime location.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 10 Year+

Key Responsibilities

• Oversee all aspects of the rooms division, including front desk, housekeeping, and guest services.
• Ensure high standards of service and guest satisfaction.
• Manage and train the rooms division staff.
• Develop and implement operational procedures.
• Handle guest inquiries and resolve any issues promptly.
• Maintain the quality and condition of guest rooms and public areas.

Requirements

• Proven experience in a similar role within a luxury hotel setting.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Knowledge of hotel operations and guest service protocols.
• Commitment to delivering exceptional guest experiences.

Benefits

• Opportunities for professional development and career growth.
• Work in a collaborative and supportive team environment.
• Competitive salary and benefits package.
• Be part of a prestigious and growing resort.
• Engaging and inclusive work culture.
• Experience a luxurious work environment.