Expert(e) Technique Dynamics 365 F/H

CGI is seeking a Dynamics 365 Technical Expert (F/H) to join their team in the Greater Rennes Metropolitan Area. You will contribute to innovative projects combining CRM, contact centers, customer portals, and generative AI, enhancing our clients' digital experience.

CGI is one of the largest IT and business consulting services firms globally, focused on delivering outcomes and accelerating investment returns through comprehensive, scalable, and sustainable IT and business consulting services, delivered locally across hundreds of worldwide locations.

If you are looking to join our teams in Rennes, this opportunity is for you. Apply now to be part of our dynamic environment.

Company Overview

Founded in 1976, CGI is a global leader in IT and business consulting services. We are committed to providing insights-driven, outcome-focused solutions that help clients accelerate their return on investment. With a presence in hundreds of locations worldwide, CGI offers comprehensive, scalable, and sustainable IT and business consulting services, combining global expertise with local delivery.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Qualifications: Masters Degree
• Experience: 5 Year+

Key Responsibilities

• Lead a technical team and oversee technical design quality.
• Understand client context and expressed needs, participating in requirement gathering and technical workshops.
• Propose innovative solutions and implementations for clients.
• Define and disseminate standards and best practices.
• Perform independent development and advanced configuration of technical processes and data manipulation.
• Participate in project pre-phases: Scoping and Pre-sales.

Requirements

• Master's degree (Engineering/Business School or University) with at least 4 years of professional experience as a technical lead or Dynamics 365 expert.
• Knowledge of the Power Platform (Power Apps, Power Automate).
• Technical and functional knowledge of CRM concepts (Sales, Customer Service, Field Service).
• Knowledge of complementary components like SharePoint, Power BI, or Azure.
• Proficiency in written and oral English.

Benefits

• Comprehensive training offer: technical, business, and personal development.
• Quality of work life: up to 3 days of remote work per week, 27 days of paid leave, RTT, seniority and sick child leave, health & well-being program.
• Social benefits: share purchase plan, profit sharing, PEE, Time Savings Account.
• Opportunities for transverse responsibilities and career evolution towards a technical director role.
• Work in a respectful environment with a sense of belonging and ownership.