Front Desk Agent - Arabic Speaker

Millennium Al Barsha Hotel is seeking a Front Desk Agent who is an Arabic Speaker to join their team in Dubai, United Arab Emirates. This role is crucial in providing a warm and welcoming experience to guests, managing check-in/check-out processes, and ensuring guest satisfaction throughout their stay. Join us to contribute to our world-class hospitality.

Millennium Al Barsha is a modern urban retreat located in the heart of Al Barsha 1, Dubai, offering unparalleled comfort and exceptional dining experiences. We are committed to providing world-class hospitality and invite you to explore career opportunities with us.

Company Overview

Millennium Al Barsha Hotel is a contemporary hotel situated in Dubai, offering a blend of luxury and convenience. We pride ourselves on providing exceptional service and a comfortable stay for all our guests, making us a preferred choice for both business and leisure travelers.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: Not Specified
• Qualifications: Not Specified

Key Responsibilities

• Deliver efficient, courteous, and prompt service to ensure a high level of customer satisfaction from arrival to departure.
• Greet guests by name if known and escort them to their rooms to create a welcoming atmosphere.
• Conduct in-room and hotel familiarization, assisting guests with inquiries or requests.
• Stay informed about hotel information and local services to effectively respond to guest queries.
• Process accounts seamlessly from check-in to check-out using computerized Front Office systems.
• Safeguard guest privacy and adhere to hotel policies, procedures, and service standards.

Requirements

• Ability to speak Arabic fluently is essential.
• Excellent communication and interpersonal skills.
• Professional demeanor and a passion for customer service.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Familiarity with Front Office systems is a plus.
• Knowledge of hotel policies, procedures, and service standards.

Benefits

• Opportunity to work in a leading hospitality establishment in Dubai.
• Gain valuable experience in hotel operations and guest services.
• Be part of a dynamic and international team.
• Potential for career growth within the Millennium Hotels group.
• Contribute to creating memorable guest experiences.