General Manager

Roasters Specialty Coffee House is seeking a General Manager to oversee daily operations and ensure a high-quality, consistent guest experience. This full-time, on-site role in Dubai involves managing staff, product quality, inventory, financial performance, and supporting marketing initiatives. Join us to elevate the coffee ritual for our community of coffee enthusiasts.

Founded in 2021, Roasters Specialty Coffee House is dedicated to bringing the world's finest brews to the UAE, emphasizing connection, craftsmanship, and culture. We work with farmers, roasters, and baristas to deliver exceptional coffee and memorable experiences, fostering a vibrant community of coffee lovers.

We have 12 locations in Dubai and are expanding internationally. Apply now to lead our operations and contribute to our growth.

Company Overview

Roasters Specialty Coffee House, established in Dubai in 2021, is driven by a passion for exceptional coffee and a vision to share the world's finest brews across the UAE. Our philosophy centers on connection, craftsmanship, and culture, ensuring every cup delivered is of consistently high quality. We are recognized for our commitment to quality and innovation, building a strong community of coffee enthusiasts who trust us for a refined and memorable experience.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 5 Year+
• Qualifications: Technical Diploma

Key Responsibilities

• Oversee daily operations and ensure a high-quality, consistent guest experience.
• Manage staff schedules, lead and coach the team, and maintain service standards.
• Monitor product quality, manage inventory and supply chains, and ensure compliance with policies.
• Oversee financial performance, including budgeting, cost control, and sales targets.
• Identify opportunities to grow revenue and optimize operations.
• Support marketing initiatives and foster a welcoming community atmosphere.

Requirements

• Experience in hospitality or food and beverage top management.
• Strong leadership, team management, and staff training skills.
• Operational management capabilities, including inventory control and vendor coordination.
• Financial acumen with experience in budgeting and cost management.
• Excellent customer service, communication, and conflict-resolution skills.
• Knowledge of coffee preparation and specialty coffee trends is advantageous.

Benefits

• Opportunity to lead operations in a growing specialty coffee brand.
• Work in a dynamic and expanding international company.
• Contribute to a vibrant community of coffee enthusiasts.
• Develop leadership and management skills in the food and beverage sector.