Internal Communications Lead

KFC is seeking an Internal Communications Lead to join their team in Johannesburg, Gauteng, South Africa. This role is crucial for developing and executing the internal communications strategy to ensure employees are informed, engaged, and aligned with the organization's purpose, culture, and business priorities. If you are passionate about communication and driving employee engagement, we encourage you to apply.

KFC is an iconic brand known for its world-famous fried chicken since 1952. With a strong emphasis on people and culture, KFC fosters an environment where employees can be their best selves, make a difference, and have fun. As a subsidiary of Yum! Brands, KFC collaborates with sister brands like Taco Bell and Pizza Hut, offering a dynamic and collaborative global work environment.

This is an exciting opportunity to shape internal communications for KFC Africa. Bring your individuality, passion, and grit to our table and be part of something truly extraordinary. Apply now to join our team!

Company Overview

KFC is an iconic global brand, founded in 1952, renowned for its world-famous fried chicken. The company's core strength lies in its people and culture, creating an environment where employees can thrive, contribute, and enjoy their work. Operating in over 150 countries and territories with more than 34,000 restaurants, KFC is committed to making the best chicken for generations to come. As a subsidiary of Yum! Brands, KFC benefits from collaboration with sister brands like Taco Bell, Pizza Hut, and The Habit Burger Grill, fostering a dynamic and innovative workplace.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 10 Year+
• Qualifications: Bachelor’s degree in communications, Marketing, or a related field is required; an Honours degree or equivalent qualification is advantageous.

Key Responsibilities

• Develop and execute the internal communications strategy and annual communications calendar.
• Lead the planning and delivery of employee engagement and change communication campaigns.
• Create and approve leadership communications, key messages, and organizational announcements.
• Manage and optimize internal communication channels and platforms.
• Advise business on communication approaches for business priorities and organizational change.
• Lead employee engagement communications and culture-building initiatives.
• Measure communication effectiveness and provide insights and recommendations.
• Manage stakeholder relationships across functions and markets.
• Maintain governance, messaging consistency, and editorial standards.
• Oversee the work of the Internal Communications Coordinator and approve final content.

Requirements

• Bachelor’s degree in communications, Marketing, or a related field is required; an Honours degree or equivalent qualification is advantageous.
• 10+ years of experience in corporate/internal communications, including at least 5 years of team management and 5 years of agency management experience.
• Experience within FMCG, Retail, or QSR industries is preferred.
• Demonstrated leadership capability with the ability to build, motivate, manage, develop, and lead high-performing teams.
• Strong strategic, creative, and innovative thinking skills, combined with excellent problem-solving abilities and sound commercial judgment.
• Exceptional relationship-building, influencing, and negotiation skills.
• Excellent communication and listening skills, both verbal and written.
• Ability to operate effectively under significant pressure and manage competing priorities.
• Strong attention to detail and execution excellence.
• Collaborative team player with a proven ability to serve as a visible ambassador for the brand.

Benefits

• Opportunities to develop and execute a comprehensive Internal Communications strategy aligned to business priorities, brand, and purpose.
• Lead the Internal Newsroom Stewardship and execution, partnering closely with cross-functional partners.
• Drive accountability through clear internal communications governance and Ways of Working (WOW).
• Ensure Corporate Affairs purpose and impact commitments are clearly understood and activated internally.
• Partner with HR and Corporate Affairs to amplify purpose-led initiatives internally.
• Proactive coaching and mentorship of teams.
• Responsible for the management and execution of the budget allocated to internal communication.