Líder de Atención al Aliado

Cashea is seeking a Líder de Atención al Aliado (Partner Support Leader) in San Felipe, Yaracuy State, Venezuela. This role is crucial for ensuring a positive and efficient experience with partner stores, contributing to the success of operations and strengthening the partner network.

Cashea, founded in 2022, is Venezuela's first buy now, pay later service, focused on empowering individuals and fostering financial inclusion. With over 11 million active users, Cashea is a trusted brand in Venezuela.

If this opportunity resonates with you, apply now to join our mission!

Company Overview

Cashea is a financial services company founded in 2022, offering Venezuela's first buy now, pay later (BNPL) model to promote financial inclusion. They aim to provide accessible alternatives that help people achieve their goals, contributing to the recovery of Venezuelan confidence with optimism. Cashea has achieved significant results, developing simple, transparent, and user-centric financial services.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Qualifications: Bachelors Degree
• Experience: 2 Year+

Key Responsibilities

• Supervision of Ambassadors.
• Reporting and follow-up of daily incidents.
• Ensuring the correct and timely execution of trade interventions, as well as constant monitoring.
• Onboarding partner stores/Printing QR codes.
• Management of relationships with partners.

Requirements

• Local presence in the area.
• Minimum 2 years of experience in supervision, customer service, or commercial partner management roles.
• Degree in Administration, Marketing, Commerce, or related fields.
• Experience in incident management: tracking, problem-solving, and project management.
• Customer and partner orientation: Ability to maintain lasting relationships and resolve doubts effectively.
• Knowledge in commerce and trade marketing.
• Excellent communication and leadership skills.
• Strong organization and time management abilities.
• Knowledge of QR codes and digitalization technologies.
• Experience in sales or retail.

Benefits

• A work culture based on trust and purpose.
• Intentional work where ideas are crafted with impact in mind.
• Creativity and curiosity are highly valued assets.
• Your voice matters; ideas and feedback are heard and given space.
• Emphasis on transparency and clarity.
• Focus on real impact.