L2 Network Engineer

Job Overview Movate is seeking a skilled L2 Network Engineer to join its team in Heredia, Costa Rica. This role involves providing essential support for network infrastructure, ensuring optimal performance, and resolving complex network-related issues to maintain seamless operations for a leading digital technology company. Company Overview Movate is a dynamic digital technology and customer experience services company known for its boundless agility and human-centered innovation. With over 11,700 dedicated Movators across 20 global locations and a vast gig network spanning 60 countries, Movate helps growth-oriented companies thrive by leveraging diverse talent and driving client outcomes. It is recognized as one of the most awarded and analyst-accredited companies in its revenue range, committed to disrupting the industry. Quick Details

Salary Range: Market Competitive Job Type: Full-time Qualifications: Bachelor’s Degree Experience: 3 Year+

Key Responsibilities

Monitor and maintain network infrastructure, ensuring high availability and performance. Provide Level 2 support for network incidents, troubleshooting and resolving complex problems efficiently. Configure, implement, and manage network devices including routers, switches, and firewalls. Implement and enforce network security measures and protocols to protect data and systems. Collaborate with L1/L3 support teams and other IT departments for effective incident management and project delivery. Document network configurations, operational procedures, and troubleshooting guides accurately.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related engineering field. Minimum of 3 years of hands-on experience in network engineering or network operations, with L2 support expertise. Strong understanding of TCP/IP, routing protocols (e.g., OSPF, BGP), and switching technologies. Proven experience with network security devices, including firewalls and VPNs. Relevant industry certifications (e.g., CCNA, CCNP) are highly preferred. Excellent problem-solving abilities, analytical skills, and clear communication.

Benefits

Opportunity to work with a leading global digital technology and customer experience services company. Significant professional development and career growth opportunities within a dynamic environment. Be part of a collaborative, innovative, and supportive work culture. Access to a competitive salary and comprehensive benefits package. Exposure to diverse international projects and client outcomes. Join an award-winning and analyst-accredited organization.