Manager Crew Engagement

Job Overview

Etihad Airways is seeking a dedicated Manager Crew Engagement to foster a positive and motivating environment for its diverse cabin crew. This role is crucial in ensuring high morale, engagement, and retention among crew members, aligning with Etihad’s commitment to exceptional service and employee well-being in Abu Dhabi, UAE.

Company Overview

Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to 100+ destinations via Abu Dhabi. At Etihad, we don’t stop at the border of what’s possible, we go beyond it. Proudly inspired by our Emirati identity, we are dedicated to delivering extraordinary travel experiences, helping our guests realise their ambitions. Our journey started in 2003. Since then, we have proudly helped millions of guests travel the globe. We are honoured to have had over 12 million valued members join our Etihad Guest loyalty programme. Diversity is key in driving us forward. At 12,000+ employees representing 140+ nationalities, our team comes together to deliver exceptional experiences at every stage of the journey. If you share our spirit of ambition and would like to reach new heights, visit https://careers.etihad.com/

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 10 Year+

Key Responsibilities

• Develop and implement strategies to enhance crew engagement and satisfaction.
• Lead initiatives to foster a positive and inclusive work culture among crew members.
• Collaborate with HR and operations to address crew feedback and concerns.
• Organize and oversee crew welfare programs and recognition initiatives.
• Monitor crew morale and engagement metrics, providing regular reports and recommendations.
• Ensure effective communication channels are maintained between management and crew.

Requirements

• Proven experience in employee engagement, HR, or crew management, preferably within the aviation industry.
• Strong leadership and interpersonal skills with a passion for people development.
• Excellent communication abilities, both written and verbal.
• Ability to work effectively in a fast-paced, multicultural environment.
• Strategic thinking with a focus on problem-solving and continuous improvement.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for career growth and professional development within a leading airline.
• Work in a dynamic and diverse international environment.
• Travel benefits and discounts.
• Be part of a team dedicated to employee well-being and engagement.
• Contribute to shaping the experience of a global airline’s crew.