Office Receptionist
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| Company Name | Mandarin Oriental |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Mandarin Oriental Downtown, Dubai is seeking an Office Receptionist to join our team. You will be the first point of contact for office residents and their guests, ensuring a warm welcome and seamless service experience.
Company Overview
Mandarin Oriental is an award-winning owner and operator of some of the most luxurious hotels, resorts, and residences located in prime destinations around the world. They provide legendary service inspired by Asian heritage and represent the cutting-edge of luxury experiences. Mandarin Oriental Downtown, Dubai offers a fusion of modern design with oriental flair, redefining hospitality standards with luxury Residences and Rooms & Suites.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: Entry level / No experience required
Key Responsibilities
- Greet and welcome office residents, clients, and visitors in a courteous and professional manner.
- Manage the reception area to ensure it is tidy, presentable, and aligned with brand standards.
- Handle incoming phone calls, emails, and inquiries, directing them to the appropriate departments.
- Coordinate meeting room bookings and support with basic office administration tasks.
- Assist with resident requests and liaise with building management for any service requirements.
- Ensure security and visitor protocols are followed, including registration and access control.
Requirements
- Previous experience in a receptionist or front-office role, ideally within corporate offices, luxury hospitality, or premium real estate.
- Professional appearance and polished communication skills in English (additional languages are an advantage).
- Strong interpersonal skills with a natural ability to connect with people from diverse backgrounds.
- Proficiency in Microsoft Office Suite and comfort with office systems/booking tools.
- Highly organised, detail-oriented, and able to manage multiple tasks efficiently.
- Positive attitude, reliability, and a strong sense of responsibility as a brand ambassador.
Benefits
- Learning & Development opportunities for career growth.
- MOstay program offering complimentary nights and attractive rates at Mandarin Oriental locations worldwide.
- Health benefits and wellness programs for work-life balance.
- Comfortable accommodation, duty transportation, and duty meals.
- Competitive salary and benefits package aligned with UAE industry standards.