Operations Specialist Grocery
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| Company Name | Deliveroo |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Deliveroo is seeking an Operations Specialist, Grocery to join their team in Dubai, United Arab Emirates. In this mid-senior level role, you will be responsible for optimizing grocery operations and enhancing the delivery experience for customers across the region.
Company Overview
Deliveroo is an award-winning global delivery service, founded in 2013, that partners with approximately 176,000 restaurants and grocery partners, and around 150,000 riders. Headquartered in London with offices worldwide, Deliveroo operates across 9 markets including Belgium, France, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom, committed to providing the best food delivery experience globally.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Manage and optimize grocery operational workflows to ensure efficiency and high service standards.
- Collaborate closely with grocery partners to ensure seamless integration and operational excellence.
- Monitor key performance indicators (KPIs) and develop strategies for continuous improvement in delivery operations.
- Proactively identify and resolve operational bottlenecks and challenges within the grocery delivery network.
- Contribute to the strategic planning and execution of grocery expansion initiatives and projects.
Requirements
- Proven experience (5+ years preferred for mid-senior level) in operations management, logistics, or supply chain, ideally within the grocery or e-commerce sector.
- Strong analytical and problem-solving skills with a data-driven approach to decision-making.
- Excellent communication, negotiation, and interpersonal abilities to manage internal and external stakeholders.
- Ability to thrive in a fast-paced, dynamic, and target-driven environment.
- Demonstrated ability to identify operational inefficiencies and implement effective solutions.
Benefits
- Opportunity to work with an award-winning global leader in the delivery sector.
- Dynamic and fast-paced work environment with significant impact on customer experience.
- Competitive salary and a comprehensive benefits package.
- Clear pathways for professional growth and career development within an international company.
- Be part of a collaborative and innovative team that is shaping the future of grocery delivery.