Patient Access Representative-Patient Access

Job Overview

Sheikh Shakhbout Medical City (SSMC) is seeking an Entry-level Patient Access Representative to join their team in Abu Dhabi, United Arab Emirates. This role is crucial for ensuring a seamless and positive experience for patients by managing their initial contact, registration, and scheduling within the hospital.

Company Overview

Sheikh Shakhbout Medical City (SSMC) is one of the UAE’s largest hospitals, established as part of the Abu Dhabi Economic Vision 2030 to provide serious and complex care across 46 specialties. A joint venture between SEHA and Mayo Clinic, SSMC is recognized as a regional center of excellence, integrating personalized health care with state-of-the-art technology, education, and research facilities. With 672 patient beds and 18 operating theatres, SSMC serves as a leading trauma, stroke, and burn center in Abu Dhabi, committed to advanced, patient-first care.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Experience: No Experience / Fresh
• Qualifications: none

Key Responsibilities

• Greet and assist patients and visitors in a professional and courteous manner.
• Complete patient registration, demographic, and insurance information accurately.
• Schedule and confirm patient appointments and procedures.
• Verify patient eligibility and insurance benefits prior to services.
• Provide clear explanations of hospital policies and procedures to patients.
• Collaborate with clinical staff to ensure efficient patient flow and communication.

Requirements

• Entry-level position, open to candidates with no prior experience in healthcare.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive patient information with confidentiality.
• Strong organizational skills and attention to detail.
• Proficiency in basic computer applications.
• Ability to work effectively in a fast-paced healthcare environment.

Benefits

• Opportunity to start a career in a leading healthcare institution.
• Exposure to diverse medical specialties and patient care processes.
• Supportive work environment with opportunities for growth.
• Competitive salary and comprehensive benefits package.
• Contribution to a critical service within the Abu Dhabi community.
• Work alongside international healthcare professionals.