Receptionist at Willow Hotel Trelleborg
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| Company Name | BWH Hotels – Scandinavia |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Trelleborg, Skåne County, Sweden |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
BWH Hotels – Scandinavia is seeking an Entry-level Receptionist for Willow Hotel in Trelleborg, Sweden. This full-time position offers a fantastic opportunity to start a career in hospitality, providing exceptional service and creating welcoming experiences for guests.
Company Overview
Welcome to BWH Hotels. From classic hotel brands and charming city hotels to unique boutique and design hotels, BWH Hotels offers something for everyone. With over 4000 hotels globally in more than 100 countries, they have a widespread presence. In Scandinavia, BWH Hotels comprises three distinct hotel chains: Best Western Hotels & Resorts, WorldHotels, and Aiden Hotels, each providing unique advantages and experiences. Most Best Western hotels are family-owned, while WorldHotels offers an exclusive collection of independent hotels, and Aiden caters to smart guests seeking convenience and efficient solutions.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Warmly welcome guests and assist with check-ins and check-outs.
- Manage reservations, answer phone calls, and respond to emails.
- Provide information about hotel services, facilities, and local attractions.
- Handle guest requests and resolve any issues or complaints with professionalism.
- Maintain a clean and organized front desk and lobby area.
- Process payments and maintain accurate guest records.
Requirements
- Excellent verbal and written communication skills in English and Swedish.
- A friendly, professional, and customer-focused demeanor.
- Ability to work efficiently in a fast-paced environment.
- Basic computer skills and familiarity with office software.
- Flexibility to work various shifts, including weekends and holidays.
- A strong desire to learn and grow within the hospitality industry.
Benefits
- Opportunity to launch a career with a leading global hotel group.
- A dynamic and supportive work environment.
- Professional development and training opportunities.
- Employee discounts on hotel stays worldwide.
- Be part of a team dedicated to providing exceptional guest experiences.