Retail Consultant

Job Overview

Aesop is seeking a passionate Retail Consultant to join its team in Singapore. You will be instrumental in providing exceptional customer experiences, offering expert advice on Aesop’s exquisite range of skin, body, and hair care products, and contributing to the store’s vibrant atmosphere.

Company Overview

Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, body and hair care products of the finest quality, as well as fragrance and accessories for the self and home. All Aesop products are vegan. We do not test on animals and only use ingredients with a proven record of safety, efficacy and sustainability. We are on a journey to reduce our footprint on the planet that generously sustains us. So far, our progress has led to Aesop becoming a certified B Corp™. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered across two locations—Melbourne and London—with satellite offices and stores in many parts of the world, including New York, Paris, Tokyo and Hong Kong. Aesop has carefully cultivated a work environment in which our employees are constantly challenged to do their best. Our company is determinedly creative, intelligent and progressive, and nurtures these qualities by employing people who share our passionate interest in design, innovation, and incisive enquiry across all fields. Just as the ingredients in our products are carefully selected for their unique characteristics, so too are the individuals who work with us around the world – we value working with those who can bring a wealth of life experience and inspired ideas to our table.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Provide exceptional customer service and product consultations to clients.
• Achieve individual and team sales targets and key performance indicators.
• Maintain impeccable visual merchandising standards and store cleanliness.
• Process sales transactions accurately and manage inventory effectively.
• Build lasting relationships with clients and foster brand loyalty.
• Actively learn about Aesop’s products, philosophy, and brand story.

Requirements

• A genuine passion for skin, body, and hair care products.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced retail environment.
• Eagerness to learn and embody Aesop’s unique ethos.
• A customer-focused approach with a friendly and engaging demeanor.
• Flexibility to work retail hours, including weekends and public holidays.

Benefits

• Opportunity to work with a globally recognized, ethically driven brand.
• Comprehensive training on Aesop’s product range and customer service approach.
• Collaborative and supportive team environment.
• Opportunities for professional development and career growth within Aesop.
• Employee discounts on Aesop products and accessories.
• Engaging work culture that values design, innovation, and insightful enquiry.