Sales Development Representative (SDR) (Mid–Senior Level)

DXHero is seeking a Sales Development Representative (SDR) to join their remote sales team. This role focuses on identifying and qualifying potential clients who can benefit from Datadog licenses and DXHero's professional services, contributing to the company's mission of improving system reliability and reducing IT downtime across the EMEA region. If you are passionate about technology and eager to grow in a fast-paced, global environment, we encourage you to apply.

DXHero, a specialist in digital transformation and observability, partners with Datadog to enhance IT reliability for enterprises in EMEA. We are looking for driven individuals to help us achieve our ambitious goal of making digital systems more reliable worldwide.

Join DXHero to work with global teams, build impactful solutions, and contribute to a meaningful mission. Share your CV and LinkedIn profile with [email protected] to become a Digital Transformation Hero.

Company Overview

DXHero, standing for “Digital Transformation Hero,” is a specialized company dedicated to improving enterprise system reliability and reducing IT downtime. As a high-end Observability Professional Services team, we collaborate closely with our technology partner, Datadog, to support enterprise customers throughout the EMEA region. Our mission is to help businesses detect issues earlier, recover faster, and prevent failures before they impact operations.

Our core values include Integrity, Reliability, Proactiveness, Growth, and Teamwork. We foster a transparent and collaborative culture where continuous learning and professional development are paramount. We are looking for individuals who love technology, enjoy creating value, and thrive in a proactive and reliable environment.

At DXHero, we offer a fast growth path for strong performers, global enterprise exposure, and an AI-forward culture. If you are ready to challenge yourself, work with cutting-edge technology, and contribute to a mission that matters, DXHero is the place for you.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 5–8 years preferred; exceptional 3–5 years considered
• Qualifications: More than 3 years as a B2B SaaS or IT-consulting SDR/BDR, with exposure to enterprise sales cycles.

Key Responsibilities

• Build and refresh daily prospect lists matching the Ideal Customer Profile (ICP).
• Execute multi-channel outreach cadences (cold calls, emails, LinkedIn InMails) to articulate value propositions.
• Respond to inbound inquiries within 5 minutes and qualify leads using BANT/MEDDIC.
• Conduct discovery calls to capture pain points and schedule meetings for Account Executives.
• Maintain Salesforce/HubSpot updates, track activity metrics, and report on SQL-to-Opportunity conversion rates.

Requirements

• Fluent in English.
• Proficient with Salesforce or HubSpot and sales-engagement tools (Outreach, Salesloft, Apollo).
• Working understanding of core Datadog use cases and basic product knowledge.
• Comfortable owning KPIs and using metrics to refine workflows.
• Ability to work in a proactive, reliable, and transparent culture.

Benefits

• Full remote work environment.
• Global enterprise exposure working with EMEA clients and Datadog.
• AI-forward culture with support for adopting new tools.
• Fast growth path for strong performers into senior leadership roles.