Service Agent

Paramount Hotel Dubai is seeking a Service Agent to join their team. This role involves delivering professional and attentive food & beverage service, preparing restaurant setups, and coordinating with kitchen and service teams to ensure a high-quality guest experience in a globally recognized brand.

Revel in elegance and indulgence at Paramount Hotel Dubai. In true Hollywood style, the hotel has 823 rooms and themed suites, all influenced by the studio’s talent for sophisticated design and creative entertainment. Restaurants and bars cater to every taste, in the spirit of California’s eclectic cuisine and cool dining scene. Our supporting cast awaits you: come and be a star.

Company Overview

Paramount Hotel Dubai offers a unique hospitality experience inspired by Hollywood glamour. With 823 rooms and themed suites, the hotel provides sophisticated design and creative entertainment, complemented by diverse dining options.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Qualifications: Technical Diploma
• Experience: 2 Year+

Key Responsibilities

• Deliver professional and attentive food & beverage service.
• Prepare and maintain restaurant/lounge setups to hotel standards.
• Handle trays, trolleys, china, glassware, and service equipment.
• Coordinate closely with the kitchen and service teams.
• Understand menu items, ingredients, and proper service standards.
• Handle guest requests and complaints professionally.
• Upsell F&B items and promote a positive guest experience.

Requirements

• Minimum 2 years of F&B experience in a 5-star hotel, preferably with poolside bar/lounge environment experience.
• Hotel School degree/diploma or equivalent.
• Experience in a multicultural environment.
• Positive, organized, and able to work efficiently in a fast-paced setting.
• Strong guest service and upselling skills.
• HACCP and WSET Level 1 or equivalent is an advantage.

Benefits

• Opportunity to be part of a globally recognized brand with over 100 years of entertainment history.
• Work in a sophisticated and creative environment inspired by Hollywood style.
• Gain experience in a diverse, multicultural setting.
• Potential for upselling F&B items and promoting positive guest experiences.
• Support across the hotel when required.