SMEs Collection Officer – UAE

Job Overview

FlapKap is seeking an enthusiastic Entry-level SMEs Collection Officer to join their team in Dubai, United Arab Emirates. This role involves managing collections for Small and Medium-sized Enterprises (SMEs), ensuring fast, flexible, and friendly financial support.

Company Overview

FlapKap is a dynamic financial technology company specializing in fast, flexible, and friendly financing solutions for Small and Medium-sized Enterprises (SMEs). They provide funding for various sectors including Retail, Ecommerce, and Restaurants, often facilitating funding within 48 hours to help businesses grow.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Manage and oversee the collection process for SME clients effectively.
• Communicate with clients regarding outstanding payments and resolve queries.
• Maintain accurate records of collection activities and client interactions.
• Collaborate with internal teams to ensure smooth financing operations.
• Adhere to company policies and regulatory guidelines for collections.
• Provide friendly and professional service to maintain positive client relationships.

Requirements

• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proactive approach to problem-solving and client support.
• Resilience and persistence in collection efforts.
• Ability to learn quickly and adapt to new systems.

Benefits

• Opportunity to start a career in the FinTech industry.
• Work in a fast-growing and innovative company.
• Gain valuable experience in SME financing and collections.
• Collaborative and supportive team environment.
• Potential for professional development and growth.
• Exposure to diverse business sectors (Retail, Ecommerce, Restaurants).