Spa Receptionist
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| Company Name | Marriott International |
| Company Type | Private |
| Job Type | Full Time |
| Salary Range | Market Competitive |
| Location | Iceland |
| Qualifications | None |
| Experience | No |
Job Overview
The Reykjavik EDITION, part of Marriott International’s luxury EDITION Hotels portfolio, is seeking a Spa Receptionist to join its wellness team. This role involves scheduling spa services, welcoming guests, handling payments, and ensuring exceptional guest experiences in a world-class luxury environment.
Key Responsibilities
- Schedule and confirm spa/salon appointments using reservations software.
- Answer guest inquiries about spa services, availability, and policies.
- Update daily reservations/cancellations list and coordinate with staff on changes.
- Check-in guests, confirm bookings, and provide spa orientation.
- Promote and upsell spa and salon services.
- Process guest payments, log tips, and balance receipts with Accounting.
- Report maintenance, accidents, or safety issues promptly.
- Ensure professional appearance and compliance with company standards.
Requirements
- High school diploma or GED equivalent.
- Less than 1 year of related work experience (hospitality/spa preferred).
- Strong communication and customer service skills.
- Ability to stand, sit, or walk for extended periods.
- Ability to lift or move up to 10 lbs.
- Flexible to perform other reasonable duties as assigned.
What Marriott Offers
- Opportunity to work in a luxury global hospitality brand.
- Inclusive and diverse workplace culture.
- Training and career growth through Marriott International.
- Access to employee benefits and travel discounts.
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