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    Temporary Staff, MDEC Client Contact Centre (CliC)

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    Company NameMalaysia Digital Economy Corporation (MDEC)
    Company TypeGovernment
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationCyberjaya, Selangor, Malaysia
    QualificationsNone / No Formal Education
    ExperienceNo Experience / Fresh

    Job Overview

    Malaysia Digital Economy Corporation (MDEC) is looking for Temporary Staff to join their Client Contact Centre (CliC) in Cyberjaya, Selangor, Malaysia. This entry-level full-time role involves supporting MDEC’s initiatives in the digital economy by providing excellent client service.

    Company Overview

    Malaysia Digital Economy Corporation (MDEC), a government agency under the purview of the Ministry of Communications and Digital, was established in 1996 to lead Malaysia’s digital economy. Beginning with the implementation of the MSC Malaysia initiative, we have since then catalysed digital transformation and growth all over the nation. By offering greater incentives and governance for growth and re-investment, we aspire to bolster Malaysia’s status as the digital hub of ASEAN, opening new doors and driving shared prosperity for all Malaysians.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None / Open to all applicants
    • Experience: No Experience / Fresh

    Key Responsibilities

    • Provide first-line support to clients contacting MDEC’s Client Contact Centre.
    • Respond to inquiries and provide information related to MDEC’s services and initiatives.
    • Assist in resolving client issues efficiently and professionally.
    • Maintain accurate records of client interactions and feedback.
    • Collaborate with team members to ensure seamless service delivery.
    • Adhere to MDEC’s service standards and operational procedures.

    Requirements

    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced client contact centre environment.
    • Proficiency in written and spoken English and Bahasa Malaysia.
    • Basic computer literacy and ability to learn new systems quickly.
    • Positive attitude and a commitment to providing excellent customer service.
    • Entry-level candidates are welcome to apply.

    Benefits

    • Opportunity to gain valuable work experience in a government agency.
    • Exposure to Malaysia’s dynamic digital economy initiatives.
    • Be part of a team dedicated to national development and prosperity.
    • Develop communication and client service skills.
    • Work in a professional and supportive environment.
    • Contribution to a significant national mission.

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