Account Manager

DiliTrust is seeking an Account Manager to join their team in Dubai, United Arab Emirates. This role involves engaging with senior executives to grow strategic client relationships and acting as a product expert.

DiliTrust is a leading SaaS publisher in Europe, transforming legal departments worldwide with cutting-edge technology. They are recognized for offering a positive and stimulating work environment and are on a mission to become the first French legal tech Unicorn.

If you are ready to be part of the Legal Tech revolution and thrive in a fast-growing, international environment, we encourage you to apply!

Company Overview

DiliTrust is the only AI-native, fully integrated platform built to simplify and connect every dimension of legal work, empowering corporate legal teams to move faster, reduce risk, and drive business decisions. With a global presence and a commitment to innovation, DiliTrust supports 2,300 customers in 50 countries and is recognized for its positive and stimulating work culture, holding “Happy at Work” and “Tech at Work” labels since 2019.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Qualifications: Bachelor’s degree (minimum)
• Experience: At least 5 years of relevant experience

Key Responsibilities

• Build and nurture strong relationships with a portfolio of key clients.
• Manage contract renewals and ensure long-term customer retention.
• Identify and act on upsell and cross-sell opportunities to achieve targets.
• Act as a consultant on the product, supporting and guiding clients in their use of the solutions.
• Monitor KPIs related to business cases and product usage.

Requirements

• Fluent Arabic / English bilingual.
• Ability to develop long-term strategic plans for customers.
• Excellent presentation and communication skills.
• Strong ability to manage all aspects of a project.
• Comfortable working in an international, multicultural environment.
• Strong desire to learn and become a functional expert on multiple software products.
• Versatile, autonomous, assertive, customer-oriented, and a true team player.

Benefits

• Join a fast-growing company in a truly international environment.
• Experience a cosmopolitan and multicultural mindset with 25+ nationalities.
• Work-life balance matters at DiliTrust.
• A key moment to join DiliTrust in terms of growth and opportunities.
• Be at the forefront of legal tech advancements.
• Grow and evolve within the future unicorn of legal tech.