Assistant Manager, People Development

Rixos Hotels is seeking an Assistant Manager, People Development to join their team in Abu Dhabi, United Arab Emirates. This role focuses on establishing training tools, managing administrative tasks related to training, and driving quality and development initiatives within the hotel.

Rixos Hotels, part of the Accor network, is a rapidly growing luxury hotel chain known for its Turkish hospitality and all-inclusive, all-exclusive service. They offer diverse career opportunities and a unique lifestyle experience through their passion for entertainment, activities, gourmet, and wellbeing.

Join Rixos Hotels as a Heartist® and contribute to creating positive and memorable impacts. We are looking for individuals who believe in development and advancement, and who can embody the vision of responsible hospitality.

Company Overview

Rixos Hotels, established in 2000, is a fast-growing luxury hotel chain with a presence in Turkey, Europe, CIS Countries, North Africa, and the Middle East. They are dedicated to offering traditional Turkish hospitality and an all-inclusive, all-exclusive service experience in luxurious settings.

With over 10,000 staff, Rixos Hotels focuses on creating an innovative guest experience that blends the best of new and old. They are committed to providing overseas career opportunities and exporting Turkish brands and services globally. The company is recognized for its hospitality, personalized service, and fine cuisine, receiving numerous global awards.

Rixos Hotels believes that employee satisfaction is crucial for guest-oriented service and actively encourages various training opportunities for career advancement.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 2 Year+
• Qualifications: Bachelor's degree in a relevant field of work, or an equivalent combination of education and work-related experience.

Key Responsibilities

• Establish and update technical training manuals and tools.
• Coordinate yearly performance reviews and manage training certificates.
• Evaluate guest needs from feedback and implement corrective measures.
• Compile course requirements, attendance, and hotel inspection reports.
• Counsel supervisors/employees on training matters and establish monthly training reports.
• Implement hotel Learning & Development standards and coordinate employee personal files.

Requirements

• Bachelor's degree in a relevant field or equivalent experience.
• 2 years of experience in L&D roles within the hospitality industry.
• Proven experience in managing and directing learning programs in a multi-unit organization.
• Highly developed oral and written communication skills.
• Proficiency in designing and delivering effective learning programs to diverse audiences.
• Broad understanding of people strategy and drivers of organization effectiveness.

Benefits

• Opportunities for development and advancement within the Accor network.
• Contribute to creating a positive and memorable impact for customers, colleagues, and the planet.
• Be part of a dynamic and fast-paced environment.
• Develop and design new and unique content.
• Work with people from diverse cultures and demonstrate teamwork and leadership skills.