Assistent Teamleider Serviceplein

Jumbo Supermarkten is seeking an Assistent Teamleider Serviceplein in Amsterdam, North Holland, Netherlands. You will ensure customers are assisted in every possible way in and around the service square, making customers fans of the service they receive.

The service square is the heart of the store where customers are seen, helped, and waved goodbye. This area includes self-checkout tills, a service point, and also offers items like snacks, fresh flowers, or magazines. You will make a difference by enthusiastically ensuring every customer leaves with a good feeling.

Apply now to join the Jumbo adventure and show your willingness to go the extra mile!

Company Overview

Jumbo is a Brabant-based family business with a rich history, starting as a grocery wholesaler in 1921 and growing to become the second-largest supermarket chain in the Netherlands. With over 700 stores and an online presence, Jumbo offers low prices, quality products, and friendly service, guided by its 7 Certainties.

Committed to future generations, Jumbo focuses on MVO (Corporate Social Responsibility) in areas like local connection, healthier eating, sustainable supply chains, a better environment, and good employment practices. They aim to contribute to societal challenges alongside customers, colleagues, entrepreneurs, suppliers, and partners.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Qualifications: Technical Diploma
• Experience: 1 Year+

Key Responsibilities

• Provide the best service to customers, including resolving complaints and returns.
• Support and coach your team to ensure customers are always assisted at the service square.
• Enthusiastically onboard new colleagues.
• Motivate and assist customers in using self-scan and self-service checkouts.
• Oversee correct payment procedures at all self-scan checkouts and conduct spot checks.

Requirements

• Minimum MBO-3 work and thinking level.
• Preferably work experience in the retail environment.
• Service-oriented with the ability to anticipate customer needs and provide advice.
• Action-oriented with the ability to act quickly to promote customer flow.
• High level of empathy and understanding of customer desires.

Benefits

• A salary that makes you happy.
• Targeted training and education within the Jumbo Academy.
• Growth opportunities, such as a role as a checkout and service team leader.
• Possibility to participate in our collective health insurance.
• 24 vacation days, 3 hours of ATV (weekday off in lieu of overtime) per week, and holiday pay (based on a 40-hour work week).