Branding Operations Specialist

TikTok is seeking a Branding Operations Specialist to join the Monetization Product Operation team in Dubai, United Arab Emirates. This role is crucial for managing premium brand products and ensuring excellent customer service and revenue. If you are passionate about inspiring creativity and bringing joy, this is an opportunity to grow with a leading short-form mobile video platform.

The Global BrandOps team provides end-to-end managed services support, driving excellent customer service and revenue while facilitating the transition of premium brand products to self-serve. Our teams comprise internal process and product specialists who enable flawless ad campaign executions, ensuring an optimized experience for clients, brand partners, sales teams, and our product teams.

Join us to contribute to a high-growth environment, collaborate closely with in-market sales and product teams, and leverage your skills in customer centricity, self-motivation, attention to detail, and stakeholder influence.

Company Overview

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. With global headquarters in Los Angeles and Singapore, TikTok has offices in major cities worldwide, including New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. We are committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 3 Year+
• Qualifications: bachelors-degree

Key Responsibilities

• Own the end-to-end setup, trafficking, quality assurance, and reporting for reservation campaigns.
• Monitor campaign delivery, troubleshoot, and generate reports to ensure a high-quality client experience.
• Act as a key technical and operational partner to Sales and Client Solutions teams.
• Partner with Product and Engineering teams to investigate issues and improve platform capabilities.
• Contribute to the rollout of new products, features, and operational processes.
• Identify opportunities to improve workflows, tooling, and ways of working for efficiency and scalability.
• Create and maintain clear technical and operational documentation.
• Work cross-functionally with various teams to manage dependencies and support commercial goals.

Requirements

• 3+ years of ad ops, programmatic, or paid social buyer experience, and/or technical client service experience.
• Hands-on experience managing campaigns across reservation or auction-based media-buying platforms.
• Strong understanding of campaign setup, QA, delivery monitoring, reporting fundamentals, and troubleshooting.
• Ability to turn data into clear insights and practical recommendations.
• Experience working with 3rd party measurement partners (IAS, DV, DCM, MOAT).
• Strong verbal and written communication skills; able to explain technical/operational language to non-technical stakeholders.
• Proactive attitude with attention to detail, excellent project management, organizational, and analytical skills.

Benefits

• Inspiring creativity is at the core of TikTok's mission.
• Opportunity to work in a rapidly growing tech company with a culture of curiosity, humility, and impact.
• Embrace challenges as opportunities to learn and innovate as one team.
• Foster an "Always Day 1" mindset to achieve meaningful breakthroughs.
• Be part of a diverse and inclusive workplace that celebrates unique perspectives.
• Contribute to a platform that connects people globally and brings joy.