Customer Service Specialist

Hyva is seeking a Customer Service Specialist to join their team in Dubai, United Arab Emirates. This role provides essential logistic, administrative, and financial support for sales orders and involves regular communication with customers to meet sales targets and ensure high customer satisfaction.

Hyva is a leading global provider of innovative transport and environmental solutions for the commercial vehicle industry, operating in over 110 countries worldwide. Since 2025, Hyva has been part of JOST World, further strengthening its comprehensive portfolio for commercial vehicles.

Join us and be part of a team where everyone belongs! Apply now to become a Customer Service Specialist at Hyva.

Company Overview

Hyva is a leading global provider of innovative and highly efficient transport and environmental solutions for the commercial vehicle industry. The company develops, manufactures, markets and distributes hydraulic and load handling solutions across various sectors including transport and logistics, construction, mining, agriculture, materials handling and environmental services. Founded in 1979 and headquartered in the Netherlands, Hyva operates in over 110 countries worldwide and is committed to delivering reliable solutions that enhance efficiency.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Qualifications: Bachelors Degree
• Experience: Not Specified

Key Responsibilities

• Provide customer service and conduct sales with new and existing customers via telephone.
• Support dealers with technical questions and make agreements regarding prices and delivery conditions.
• Create and send quotations and agreements in line with Hyva’s price policies, ensuring proper follow-up.
• Ensure correct administrative completion of sales orders, including processing in the ERP system.
• Monitor delivery times and inform customers accordingly.
• Perform commercial activities focused on sales to attract new customers.

Requirements

• Very good command of English language (both spoken and written).
• Excellent verbal and written skills with a consultative sales approach.
• Basic understanding of technology or strong interest in learning.
• BA degree in a business-related field will be an asset.

Benefits

• Be part of an inclusive employer that welcomes all backgrounds, perspectives, and experiences.
• Join a team where diversity drives innovation and success.
• Contribute to a company that values everyone regardless of origin, gender, age, sexual orientation, beliefs, disability, or political views.