Cyber Security Manager (MSS)

Hays is seeking a Cyber Security Manager (MSS) to join a rapidly growing international cybersecurity consulting and managed security services provider operating across the Middle East. This role is based in Dubai, UAE, and focuses on serving as the primary security point of contact and service delivery leader for key enterprise accounts.

The organization works directly with enterprise clients across the GCC to manage complex threat detection, incident response, and security operations. They offer a collaborative, dynamic, and high-impact culture where technical expertise, proactive customer governance, and operational excellence are recognized and rewarded.

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Company Overview

At Hays, we believe that the right job can transform a person's life - and the right person can transform a business. From career‑defining opportunities to complex workforce strategies, we connect ambition with opportunity - helping people and organisations reimagine what’s possible. With operations in 30 countries, over 200 offices and 9,500 colleagues worldwide, we fill around 1,000 roles every working day. The future of work isn’t something we’re waiting for.  We’re creating it every day.

Quick Details

• Job Type: Full-time
• Location: Dubai, United Arab Emirates

Key Responsibilities

• Serve as the primary security point of contact and service delivery leader for key enterprise accounts.
• Implement incident playbooks, lead investigation communications, and coordinate real-time response efforts.
• Partner with internal SOC Engineering, Purple Team, and Automation units to translate client requirements into tailored detection use cases.
• Inform operational teams of planned client activities and ensure appropriate oversight and log management.
• Build technical and executive dashboards to translate complex threat metrics into actionable business risk insights.

Requirements

• Must be currently residing in the UAE.
• Solid experience in SOC operations, incident response, or Managed Security Services (MSSP) environments with direct responsibility for customer engagement and service delivery.
• Practical experience with enterprise security platforms such as IBM QRadar, Splunk, Microsoft Sentinel, CrowdStrike, or Microsoft Defender.
• Deep understanding of detection logic, log source management, incident response playbooks, and SOAR workflows.
• Exceptional communication and presentation skills in English (Arabic is a strong advantage).
• Strong organizational, cross-functional coordination, and crisis management skills under high-pressure security scenarios.

Benefits

• Direct oversight of managed security delivery for high-profile regional clients across the GCC.
• Active involvement across SOC, Purple Teaming, automation, and advanced incident response ecosystems.
• Key leadership visibility within a fast-expanding international cybersecurity consultancy.
• Based in Dubai, UAE—one of the world's leading technology and business hubs.