免税カウンターマネージャー

Hays is seeking a Duty-Free Counter Manager for a management position in Nagoya, Aichi, Japan. This role involves managing staff and customer interactions within a duty-free service business.

At Hays, we believe that the right job can transform a person's life - and the right person can transform a business. From career‑defining opportunities to complex workforce strategies, we connect ambition with opportunity - helping people and organisations reimagine what’s possible. Every year we place over 200,000 professionals into new roles. Whether it’s a permanent role or a temporary contract, our specialist consultants provide tailored advice and market intelligence to accelerate careers, from emerging talent to executive leadership.

Join a global company operating a duty-free service business that attracts many international visitors. Apply now!

Company Overview

Hays is a global recruitment company that places over 200,000 professionals into new roles annually. With operations in 30 countries, they connect ambition with opportunity, helping people and organizations achieve their goals.

Quick Details

• Salary Range: ¥5,000,000/yr - ¥6,600,000/yr
• Job Type: Full-time
• Experience: 5 Year+
• Qualifications: Not Specified

Key Responsibilities

• Overall management of the duty-free counter operations.
• Staff training, shift scheduling, and labor management.
• Customer service and improvement of service quality.
• Building relationships with department stores and facility stakeholders.
• Reporting on sales and operational status.
• Fraud prevention and business improvement activities.
• Collaboration with relevant internal departments.

Requirements

• Management experience in the customer service industry.
• Staff management experience.
• Customer service experience.
• Smooth communication skills in Japanese.
• Experience with English, Chinese, or Korean is a plus.
• Experience in department stores, airports, hotels, or luxury brands is welcome.

Benefits

• Permanent position with an annual salary of ¥6,000,000 + 10% bonus.
• Career development within a global company.
• An environment where you can leverage your management experience.
• An environment where you can interact with multinational customers.