Outlet Supervisor

Anantara Hotels & Resorts is seeking an Outlet Supervisor to join their team at the Anantara Mina Al Arab Ras Al Khaimah Resort in Ras Al Khaimah, United Arab Emirates. This role is crucial for ensuring guest satisfaction through excellent service and team management. If you are passionate about genuine, heartfelt hospitality, this is an opportunity for you.

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.

Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Join us and discover your potential.

Company Overview

Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people. Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales.

Quick Details

• Salary Range: Not Applicable
• Job Type: Full-time
• Experience: Not Specified
• Qualifications: Not Specified

Key Responsibilities

• Promote and ensure guest satisfaction through strong team environment and prompt, courteous service.
• Ensure prompt and courteous delivery of all orders, maintaining a positive image and cleanliness of guest areas.
• Assure total guest satisfaction in food and beverage service through supervision of prompt and courteous delivery of all Restaurants and Room Service orders.
• During shift, ensure guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well trained staff.
• Open and close shift in accordance with Manager’s Checklist.

Requirements

• Strong leadership and team supervision skills.
• Excellent customer service and guest relations.
• Effective communication and interpersonal skills.
• Knowledge of food and beverage service standards.
• Understanding of food safety, hygiene, and sanitation regulations.
• Ability to manage staff schedules and delegate tasks.

Benefits

• Professional and grounded environment offering growth, development and inspiring future opportunities.
• Opportunities to work in captivating locales and provide heartfelt hospitality.
• Be part of a team that values generosity, warmth and heartfelt hospitality.
• Career without limits within a growing global brand.
• Contribute to creating lasting impressions for guests and team members.