Patient Access Officer-Longevity Clinic – Admin

Job Overview

Sheikh Shakhbout Medical City (SSMC) is seeking a Patient Access Officer for its Longevity Clinic in Abu Dhabi, UAE. This entry-level full-time role involves providing administrative support to ensure a seamless patient experience and efficient clinic operations.

Company Overview

Sheikh Shakhbout Medical City (SSMC), one of the UAE’s largest hospitals for serious and complex care, was established as part of the Abu Dhabi Economic Vision 2030 to elevate healthcare services in the emirate. Offering care across 46 specialties and seven departments, SSMC is recognised as a regional centre of excellence for tertiary medical care, providing holistic care through transformational patient-centric journeys. This is supported by integrating best practices in personalised health care, state-of-the-art technology, as well as education and research facilities. SSMC combines the best of local excellence and international expertise creating a hybrid of the world’s greatest healthcare talent. With 672 patient beds and 18 operating theatres, SSMC serves the UAE as both a Stroke and Burn Centre of Excellence and the leading Trauma centre in Abu Dhabi. Guided by our primary value of putting patients first through advanced, personalised care, SSMC remains committed to the evolving healthcare needs of the community today, tomorrow and the future.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Greet and assist patients upon arrival, ensuring a welcoming environment.
• Manage patient registration, appointment scheduling, and record updates efficiently.
• Address patient inquiries and provide information regarding clinic services and procedures.
• Maintain patient confidentiality and ensure accurate data entry.
• Coordinate with medical staff to optimize patient flow and clinic operations.
• Handle administrative tasks such as answering phones and managing correspondence.

Requirements

• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced healthcare environment.
• Excellent organizational and multitasking abilities.
• Proficiency in basic computer applications and data entry.
• A compassionate and patient-centric approach.
• Ability to work flexible hours as needed.

Benefits

• Opportunity to work in a leading medical institution in the UAE.
• Competitive salary and comprehensive benefits package.
• Professional development and growth opportunities.
• Supportive and collaborative team environment.
• Contribution to a patient-first healthcare vision.
• Access to state-of-the-art medical facilities.