Sales Development Representative (SDR)

The Hive Careers is seeking energetic, confident and target-driven Sales Development Representatives (SDRs) with experience working in a call centre or outbound sales environment. The successful candidates will be responsible for making outbound calls, generating qualified leads, engaging prospective clients and scheduling discovery meetings to support business growth. This role focuses on business development across five service areas: Recruitment, Staffing, Career Development, Technology and Engineering.

Looking for a Sales Development Representative (SDR) at TheHiveCareers in Port of Spain, Trinidad and Tobago? This role focuses on the day-to-day work of a Sales Development Representative (SDR).

WE'RE HIRING – SALES DEVELOPMENT REPRESENTATIVE (SDR) Role Overview The Hive Careers is seeking energetic, confident and target-driven Sales Development Representatives (SDRs) with experience working in a call centre or outbound sales environment. The successful candidates will b

Company Overview

TheHiveCareers is the Caribbean’s leading workforce and talent development platform, connecting businesses with skilled professionals for freelance, contract, project-based, and permanent roles. We help organizations scale with flexible staffing solutions, while empowering individuals with career-building tools like skills-based training, job placement, mentorship, and project outsourcing. Our goal is to bridge the talent gap across the region—helping the Caribbean become globally competitive, digitally skilled, and economically empowered.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 2 Year+
• Qualifications: High School

Key Responsibilities

• Make daily outbound calls to prospective clients to introduce the company's services and generate business opportunities.
• Identify and qualify potential leads through cold calling, email and other outreach channels.
• Engage business owners, managers and decision-makers to identify their needs.
• Schedule qualified discovery meetings for the business development team.
• Effectively communicate service offerings, handle objections and maintain prospect interest.
• Conduct timely follow-ups with potential clients to improve conversion rates.
• Maintain accurate call logs, client information and sales activities in the CRM system.
• Meet or exceed established targets for outbound calls, qualified leads and scheduled meetings.
• Provide regular updates on sales activities, pipeline progress and performance.
• Collaborate with internal teams to support client acquisition and sales conversion.

Requirements

• At least five (5) CXC/CSEC subjects, including English Language and Mathematics.
• Minimum two (2) years of experience in a call centre environment, preferably in outbound sales, telemarketing, lead generation or appointment setting.
• Proven ability to make outbound calls and meet performance targets.
• Strong communication, persuasion and objection-handling skills.
• Experience working with call centre performance metrics and KPIs.
• Good computer skills and familiarity with CRM systems.
• Ability to multitask, maintain accurate records and manage follow-ups.
• Strong time-management skills and the ability to work independently in a remote environment.

Benefits

• Skills-Based Training & International Certification
• Job Placement (Freelance, Contract, Project & Permanent)
• Mentorship & Career Coaching
• Project Outsourcing
• Flexible staffing solutions