Snr Solutions Architect

Elastic, the Search AI Company, is seeking a Senior Solutions Architect to join their team in Dubai, United Arab Emirates. This role serves as a technical authority and trusted advisor, helping customers solve business issues with the Elastic Stack and engaging the regional community.

As a key member of the sales team, you will be responsible for understanding customer needs, articulating how Elastic's offerings address them, and driving technical wins. You will also play a crucial role in onboarding and enabling partners, and providing valuable customer feedback to engineering and leadership teams.

If you are a passionate, continuous learner with a track record in technical presales and a desire to make a meaningful impact, we encourage you to apply.

Company Overview

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter.

Quick Details

• Salary Range: Not Specified
• Job Type: Full-time
• Experience: 5 Year+
• Qualifications: Bachelors Degree

Key Responsibilities

• Serve as the technical point of contact for assigned accounts and account managers.
• Develop a deep understanding of customers’ goals and objectives, and articulate how Elastic's offerings address their needs.
• Create and own value-based relationships at all levels in customer organizations.
• Actively participate in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Demonstrate the value of Elastic products and solutions in sales meetings and at events.
• Advise the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboard, educate and enable partners, and support them in sales cycles.
• Create collateral, contribute to programs and collaborate with other Elasticians to meet individual client needs.
• Be the voice of the customer and community to communicate needs, gaps, and enhancements to engineering and leadership teams.

Requirements

• A track record of success in a technical presales role within the Enterprise Sector.
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner.
• A history of successful customer relations where you devised architectures that helped meet a goal or tackle a problem.
• An ability to influence and inspire groups, both large and small.
• Willingness to travel 30% within region, as well as occasionally internationally.

Benefits

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Ability to craft your calendar with flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year to use toward volunteer projects you love.
• Embracing parenthood with a minimum of 16 weeks of parental leave.